Shiping Policy
At Its Wish, we’re committed to delivering your orders quickly, safely, and reliably across the Gulf region.liver to:
🇦🇪 United Arab Emirates (UAE)
🇸🇦 Kingdom of Saudi Arabia (KSA)
Please review our Shipping Policy below for details on delivery times, rates, and order tracking.
📦 Where We Ship
🚚 Order Processing Time
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All orders are processed within 1–2 business days.
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Orders placed on weekends or public holidays will be processed on the next business day.
📍 Estimated Delivery Times
| Location | Estimated Delivery Time |
|---|---|
| 🇦🇪 UAE | 1–3 business days |
| 🇸🇦 KSA | 3–5 business days |
⏱ Note: Delivery times may vary depending on your city and courier availability.
💳 Shipping Rates
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UAE: AED 15 → Free shipping on orders over AED 150
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KSA: SAR 20 → Free shipping on orders over SAR 200
👉 Shipping fees are automatically calculated at checkout based on your delivery location.
🧾 Order Tracking
Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can monitor your delivery in real time.
🛑 Shipping Delays & Exceptions
While we aim to deliver on time, delays may occasionally occur due to:
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Customs processing
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Severe weather or public holidays
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Courier service disruptions
We appreciate your patience and understanding during such events.
📨 Incorrect Address Policy
Please double-check your shipping address before completing your order.
Its Wish is not responsible for delays or lost shipments caused by incorrect or incomplete address details.
💬 Need Help?
If you have any questions about your order or delivery status, feel free to reach out:
📧 itswishoffical@gmail.com
📍 Serving: United Arab Emirates & Saudi Arabia