Shiping Policy

At Its Wish, we’re committed to delivering your orders quickly, safely, and reliably across the Gulf region.liver to:

🇦🇪 United Arab Emirates (UAE)
🇸🇦 Kingdom of Saudi Arabia (KSA)

Please review our Shipping Policy below for details on delivery times, rates, and order tracking.


📦 Where We Ship


🚚 Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.


📍 Estimated Delivery Times

Location Estimated Delivery Time
🇦🇪 UAE 1–3 business days
🇸🇦 KSA 3–5 business days

Note: Delivery times may vary depending on your city and courier availability.


💳 Shipping Rates

  • UAE: AED 15 → Free shipping on orders over AED 150

  • KSA: SAR 20 → Free shipping on orders over SAR 200

👉 Shipping fees are automatically calculated at checkout based on your delivery location.


🧾 Order Tracking

Once your order has been shipped, you’ll receive a confirmation email with a tracking number so you can monitor your delivery in real time.


🛑 Shipping Delays & Exceptions

While we aim to deliver on time, delays may occasionally occur due to:

  • Customs processing

  • Severe weather or public holidays

  • Courier service disruptions

We appreciate your patience and understanding during such events.


📨 Incorrect Address Policy

Please double-check your shipping address before completing your order.
Its Wish is not responsible for delays or lost shipments caused by incorrect or incomplete address details.


💬 Need Help?

If you have any questions about your order or delivery status, feel free to reach out:

📧 itswishoffical@gmail.com
📍 Serving: United Arab Emirates & Saudi Arabia